Fanalytics Podcast: Super Bowl Advertisements

Goizueta Marketing Association’s Vice President of Career Services Nihar Thadani and Professor Mike Lewis do a live podcast on 2019 Super Bowl advertisements. They watch and analyze different advertisements to see what brands are trying to do.  For timing purposes, we have cut out the full version of advertisements being watched in the podcast.

Who are the winners and losers? Opinions are from Emory MBA students who answered a survey.

WINNERS:

  1. Stella Artois – Change Up The Usual
  2. Pepsi – More Than OK
  3. Bud Light – Game of Thrones

LOSERS:

  1. Mint Mobile – Chunky Style Milk
  2. Avocados From Mexico – Top Dog

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Fanalytics Podcast: Super Bowl History

Super Bowl LIII is right around the corner! With the big game being less than three weeks away, Mike and I wanted to talk about the history of the Super Bowl on this episode of the Fanalytics podcast. Talking about all 50+ Super Bowls would be a bit excessive so we picked the ones we felt were the most significant. Our goal was to see how much the Super Bowl has evolved and how it got to become the big sporting event it is today. Hope you enjoy!

Here’s some notes about the games we talked about.

1967 (AFL/NFL championship game):

  • The NFL champion Green Bay Packers defeated the AFL champion Kansas City Chiefs by 35–10
  • 51 million viewers – CBS and NBC two networks because it was the AFL/NFL championship game
  • Ticket pricing: $10 ($74.98 in 2018)
  • The halftime program was University of Arizona and Grambling State marching bands

1969 (Super Bowl 3):

  • First Super Bowl to be called by a number (Super Bowl III)
  • This championship proved the AFL was on par with the NFL for the very first time
  • New York Jets quarterback Joe Namath promised his team a victory – a guarantee that was obviously out of place, as the Colts were favored to win by as much as a 20-point margin
  • The Colts were unable to keep the game within one score, and the Jets took the title, 16-7
  • Ticket price: $12 ($83.15 in 2018)

1973 (Super Bowl 7):

  • Miami 14 – 7 Redskins
  • Miami was undefeated
  • Super Bowl ads did not become ‘famous’ until 1973 when Noxzema ran a commercial for their shaving cream featuring Joe Namath
  • Ticket price: $16 ($86.86 in 2018)
  • Halftime show: “Happiness Is.” with University of Michigan marching band and Woody Herman

1976 (Super Bowl 10):

  • Pittsburgh defeats Dallas 21-17
  • 1976 Up with People performs in Super Bowl X in Miami, FL for a live audience of 80,100 and 57.7 million TV viewers
  • Ticket price: $20 ($88.73 in 2018)

1984 (Super Bowl 18):

  • Raiders 38-9 Redskins
  • Apple MAC ad is a big deal
  • Halftime show: “Super Bowl XVIII’s Salute to the Superstars of the Silver Screen”
  • Ticket price: $60 ($145.24 in 2018)

1985 (Super Bowl 19):

  • Bears Super Bowl shuffle
  • Halftime show:”A World of Children’s Dreams”
  • Highlighted some trends in terms of the super bowl creating celebrities
  • Ticket price: $60 ($140 in 2018)

1991 (Super Bowl 25):

  • This Championship game had a lot of patriotic pride, as the U.S. was in the middle of the first Gulf War
  • The New York Giants were on their way to winning two Super Bowls in 5 years as they played the Buffalo Bills
  • New York had possession of the ball for a record 40 minutes and 33 seconds, with their longest drive clocking it at 9:29 in the third quarter before scoring on a one-yard run by running back Ottis Anderson
  • The Bills had one final chance to win the game on a field goal with seconds remaining, but the 47-yard attempt by Scott Norwood sailed wide, and the Giants sealed the victory, 20-19
  • Ticket price: $150 ($274.89 in 2018)
  • Halftime show: “A Small World Salute to 25 Years of the Super Bowl” featuring New Kids on the Block

1999 (Super Bowl 33):

  • Denver beat Atlanta 34-19
  • WASSUP Ad

2002 (Super Bowl 36):

  • With the attacks on the World Trade Center and the Pentagon on September 11 earlier in the season, it should only seem fitting that the New England Patriots would be competing in Super Bowl XXXVI. Though labeled as the underdogs
  • New England jumped to a 17-3 lead over the St. Louis Rams by the end of the second quarter. The game switched gears in the second half, as the Rams made up the points necessary to put the game at a 17-17 tie
  • On the final play of the game, Adam Vinatieri made a 48-yard field goal to give the Patriots the championship, 20-17. This game marked the first time a Super Bowl was decided on the points from the final play of the game
  • Ticket price: $400 ($554.94 in 2018)
  • Halftime show: U2

2004 (Super Bowl 38):

  • Super Bowl XXXVIII turned into a shootout in the fourth quarter, as the New England Patriots and the Carolina Panthers combined for a record 37 points in that period
  • When it was over, the New England Patriots came on top, 32-29, to win their second Super Bowl
  • The game was also noteworthy for its halftime show and the famous “wardrobe malfunction” when Janet Jackson’s breast was exposed by Justin Timberlake
  • Ticket price: $400 ($529.90 in 2018)

2015 (Super Bowl 49):

  • The hype leading up to Super bowl XLIX was some of the biggest of any game in the decade before it
  • The defending Super Bowl Champion Seattle Seahawks and their Legion of Boom on defense would take on one of the greatest post season quarterbacks of all time in Tom Brady
  • Brady and the Patriots had lost their two previous Super Bowl appearances and were looking for redemption
  • A back and forth game saw the Patriots take the lead with just over 2 minutes remaining in the game. But Russell Wilson and company drove the ball the length of the field and had a 2nd and goal situation with 26 seconds remaining. The game looked all but won for the Seahawks, when Malcolm Butler stepped in front of a slant route, to intercept Wilson, and seal the Patriots 4th Super Bowl win
  • Ticket price: $1,750 ($1,839.07 in 2018)
  • Halftime show: Katy Perry, Lenny Kravitz and Missy Elliott

2017 (Super Bowl 51):

  • Patriots 34, Falcons 28
  • It was the greatest comeback in Super Bowl history — the Patriots once trailed by 25 — led by Tom Brady, the greatest quarterback in NFL history, who threw for 466 yards. It gave Bill Belichick and Brady their fifth championship in seven trips, and it cemented the Patriots as one of the league’s top dynasties
  • Ticket price: $1,700 ($1,721.40 in 2018)
  • Halftime show: Lady Gaga

Sources:

ABC

TicketCity blog

History

 

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Fanalytics Podcast: 2018 NFL Playoff Fandom Preview

Before the 2018 NFL season ends, Mike Lewis and passionate sports fan Rhett Grametbauer give their general impressions of various teams’ fan bases. Grametbauer has visited every NFL stadium in the country so who better to ask than someone who has interacted with football fans across the country? What are Pittsburgh Steelers, New England Patriots, Kansas City Chiefs, Chicago Bears, Green Bay Packers, New Orleans Saints, and Los Angeles Rams fans like?

Check out the Fanalytics episode by clicking on the logo below:

Esports Viewership and Customer Engagement

We have some exciting and important stuff happening on the sports research front. We recently announced a research partnership with the Skillshot Division of HI-REZ Studios, focused on how esports influences customer engagement. HI-REZ is the creator of video games like SMITE and PALADINS and Skillshot Media is HI-REZ’s esports production company. We are partnering with Skillshot on multiple research projects that investigate fandom and customer economics in the world of esports.

Esports might just be the most exciting category in the sports and entertainment industry. It’s already big and it is growing fast. As a quick reference point, the global video game market is estimated at about $140 billion dollars. In terms of comparisons, the movie industry does about $40 billion in box office and the NFL generates revenues of about $14 billion. This is not exactly an “apples to apples” comparison but it makes the point.  Something big is happening.

Today we are publishing the first version of a White Paper that looks at the impact of esports viewing on consumer engagement with a game. This is a great topic that has implications well beyond the world of esports and video games.  Fundamentally, the question is what happens when consumers engage with content and the community that surrounds a brand or product. Esports is a great setting for this research because the digital technologies that support online gaming make it possible to “begin” to understand the relationship between viewing esports and consumer engagement.

From a technical standpoint, the tricky thing about attributing increased customer engagement to esports viewing is that players that choose to watch might be “different” from those that do not watch. In the paper, we use player data to create very similar groups (based on extensive data on playing histories) of esports watchers and non-watchers. We have tried to keep the paper simple but we do discuss propensity score matching and logistic regression.  I hope that we have hit the right balance of technical rigor and readability. For the more technical audience, we are also working towards a standard academic paper that will feature more analyses and some additional techniques.

In terms of the findings, the bottom line is that there is a strong link between esports viewership and increased consumer engagement. Specifically, we find that viewing esports increases customer engagement in terms of playing more, playing better and spending more. What drives this result? Our conjecture is that esports provides an opportunity for community building. Players can connect with other fans over context that is often exciting and inspirational.

Much more to come…

Check out the White Paper: The SMITE Case Study

 

Links

https://www.hirezstudios.com/

https://www.smitegame.com/

https://www.paladins.com/

https://www.skillshot.com/

Fanalytics Podcast: A Visit To Every NFL Stadium

In this Fanalytics episode, sports enthusiast and author Rhett Grametbauer joins Mike Lewis to talk about his thrilling journey visiting every NFL stadium in 16 weeks. Grametbauer took his 1967 Volkswagen bus named Hail Mary to visit the 32 football teams. He wrote about his adventure in his book called “25,000 Miles to Glory.”

This episode delves into the incredible escapade, study of consumers, ethnography, childhood memories, and what makes a stadium special.

To learn more about Rhett Grametbauer: https://www.rhettgrametbauer.com/

Check out the episode by clicking on the logo below:

 

ACC College Football Fandom Report: The Importance of Culture

Culture and fandom are connected.  The culture of a city or a university often includes a significant sports fandom sub-culture.  Because culture itself is largely driven by the shared knowledge and interests of a population.  The Cubs and the Bears are a big part of the city of Chicago.  The Cardinals might be the most universal shared passion in the city of Saint Louis.

At the college level, many universities with big time sports refer to themselves as the “blank” nation.  I worked at the University of Florida for a few years and this place was clearly the Gator nation.  In other words, the mascot or team name essentially became the focal point for the university community.  It makes sense.  The football team provides a good chunk of the common experiences and knowledge that creates a common University of Florida culture.

Why am I talking about the SEC in an article about the ACC?  “Fandom” is interesting because it goes beyond “consumer loyalty” and becomes a cultural force.  I think the SEC is probably the best example of where football fandom drives university culture.  Maybe this doesn’t happen as much in the ACC.  In other words, maybe the ACC institutions just don’t have the same football culture as the other Power 5 leagues.  The ACC might be the inverse of the Big 12.  The Big 12 has a strong football culture but a lousy media foot print.  The ACC has great media markets but far less football culture.

The economic analysis of college football brands highlights the relative weakness of the ACC (versus other leagues).  The rankings are based on relative economic performance relative to winning rates and investment.  The analysis gets beyond fair-weather fandom and schools buying their way into winning on field.

The ACC results are “interesting” and I think revealing.  The best football brands in the ACC are Georgia Tech, NC State, Syracuse, and Florida State.  Let me say that again – the best brands.  Not the best teams.

The ACC might be best viewed in terms of where the league has potential.  Georgia Tech is a clear number 2 in Atlanta, but Tech may have more potential as a brand than the rest of the ACC.  It’s in a football mad major metro area in a football mad state.  NC State is interesting because its local competitors are elite basketball schools.  NC State could be the premier football brand in North Carolina.  Syracuse is also all about potential.  New York is a pro market.  But if there is room for a college brand then Syracuse has a lot going for it.  Florida State is, historically, probably the class of the league.  They do well in terms of revenues but they invest heavily in their program.  FSU’s investment dwarfs what Georgia Tech or NC State invests.

The next group features Virginia Tech, Louisville, UNC, Duke and Pitt.  Louisville is one of the most interesting college sports brands.  Louisville is innovative and almost seems to operate with more of a pro model (in terms of marketing).  It’s also located in an almost pro like market.  But Louisville, also lacks some of the tradition that the best football brands possess.  It will be interesting to see how the Louisville brand develops over time.

The lower part of the league includes Wake Forest, Boston College, Clemson, Miami and Virginia.  I’ll admit that I’m mystified by Clemson.  Brand equity moves slowly and there is a bit of a lag in the department of education data.  The key to building brand equity is high level success.  Clemson might be the ACC’s best hope for a premium football brand.  Or maybe Clemson is just an outlier and doesn’t charge high enough prices.  Clemson might be the one school on the list that deserves a deeper dive (but I’m not getting paid for this so…). Then there is Miami.  Over the years, I have done rankings across all the pro leagues and the college ranks. Florida teams often lag the field.  Maybe it’s the weather.  Maybe it’s the demographics.  Whatever it is, Miami just doesn’t generate the economic returns of a premier college football brand.

While I expect to take some heat for these rankings (GaTech over Clemson), the ACC illustrates how the model works.  We are evaluating brands while controlling for on-field success and investment.  This means that schools can rank high if the support they enjoy exceeds the support they might reasonably expect based on performance.

Ranking the SEC Football Fan Bases

The SEC is the dominate college football league at the moment.  Okay for the last 20-25 years.

The rankings prove the point with 5 of the top 10 teams coming from the SEC.  If we go farther down the list, the SEC has 7 of the top 12 or 9 of the top 18.  In terms of the league itself, Tennessee is the winner followed by LSU, Georgia, Auburn, Florida, Arkansas and Alabama.

The middle group of the league includes Texas AM, Ole Miss, and South Carolina.  The bottom group features Kentucky, Mississippi State, Missouri and Vanderbilt.

The best way to look at the SEC is in terms of these groupings.  Seven truly elite college football brands and a second tier that includes a very solid group of brands.

That’s all fine.  But after all these years I know what readers are thinking…  Especially readers in Alabama.

These rankings are crap!  The methodology is flawed!  You are looking at the wrong metrics.  What about applications and alumni engagement?! Professors don’t know anything about sports!  Emory should be embarrassed to have this guy on faculty!

Fair enough.

I will happily accept the statement that Alabama currently has the best college football program in the nation.  So why doesn’t Alabama lead these rankings?  One way to look at this is through a thought experiment.  What if we could transfer Alabama’s recent success to another team – What would happen?  What if Notre Dame or Texas or Tennessee had Alabama’s level of success?  How about Ole Miss or Oklahoma State?  It’s tough to say but that’s what I’m trying to get at by throwing a bunch of theory, data and statistical analysis at this topic.

I’d also like to add that there is no criticism of Alabama.  The “football” strategy might be optimal given Alabama’s position in the educational marketplace.  The football team is a great marketing asset and brings a lot of attention to the school.  Much is made of Nick Saban’s salary but if the investment was redirected away from the football program, where would it go?  Alabama has a great asset in its football brand.  It has the brand equity that comes from having a winning tradition.  And it makes sense for Alabama to use this asset.

At its core is this equity any greater than a lot of schools?  If the next coach at Alabama starts to have 7 or 6 win seasons is the passion still there?

The PAC 12 CFB Fan Rankings & Fair Weather Fandom

Sports and Weather?

Why is fandom a regional phenomenon?  I spend a lot of time analyzing fandom across leagues and cities.  I can’t help but to observe patterns (discovering patterns is actually kind of the point).  For example, if you ask me to compare the fan bases in Boston versus Tampa or Chicago versus Atlanta, I can tell you the better team brand without even knowing the sport.

Why some regions have better fan support than others, is a question for another day. Is it about team histories?  I’m sympathetic to this idea as I do believe that sports brands are built on a generational time frame?  Is it the demographics?  Maybe. I don’t want to touch the racial angle but we know that a city full of transplants is likely to have less intense fandom.  How about the weather?   Does Florida or Southern California weather deter fandom?  It probably doesn’t help. It’s the why go to the game when you can go to the beach explanation.  Fair weather fandom is more prevalent when the weather is, well, fair.

It is a tough problem because all of these factors matter.  And these factors probably interact (having a short history and nice weather is probably a double whammy).

The PAC 12 is the league that makes sense if it’s about the weather.  We have Oregon at the top followed by Washington, Utah, Washington State and Oregon State.  This seems to be the colder half of the league.  It might not be the best known of the football programs but it seems to be the best customer bases.

Oregon is interesting because it’s mostly known for innovative uniforms and Phil Knight.  Sort of classic branding.  Also some (relatively) recent success despite a few tough recent years.  It’s interesting because sports brands are usually built based on long-term success.  Washington is a solid program across the board.  The next three teams’ programs suggest that the league is a bit skewed.  It appears that the programs with the most potential tend to be the least prominent.

At the other end of the scale we have Colorado, Arizona, Arizona State, USC and UCLA as the bottom 5.  These schools are also located in the most appealing tourist destinations in the conference.

USC is the head turner.  An amazing tradition.  Championships and Heisman trophies.  But when you crunch the numbers the fans don’t show up like they do at places like Ohio State, Alabama and Texas.

Fanalytics Podcast: Super Bowl Economic Impact

Ever wonder about the economic impact a Super Bowl has on a city? Super Bowl LIII is taking place in Atlanta. Emory University Finance Professor Tom Smith and Marketing Professor Mike Lewis talk about the cash flow going through the city when the big showdown happens. Does it matter who’s playing in the Super Bowl from Atlanta’s economic perspective? Where does all the spending money go? What are the long term impacts a Super Bowl has on a city?

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Fanalytics Podcast: Social Media Branding

In this episode of the Fanalytics podcast, I sit down with Brian Penter of the Harlem Globetrotters.  The Globetrotters are an iconic brand that is reinventing itself for a new generation of fans.  Older fans probably remember the Globetrotters from mass media outlets like ABC’s Wide World of Sports or Saturday morning episodes of Scooby-Doo.

In today’s era, the brand and team have needed to embrace the digital and social worlds.  Brian implements the Globetrotters brand strategy through YouTube based content and social media platforms like Twitter, Facebook and Instagram.

We talk about a variety of issues including:

  • How social media provides a connection point for the fan community
  • How the Globetrotters leverage the fandom of an older generation to target new customers
  • How the Globetrotters deal with the challenges of converting social media metrics to the bottom line
  • How social media is used to communicate the Globetrotters brand

Brian was a great guest with lots of insights.  Social is a challenge for all teams (and brands) and Brian provides first-hand knowledge of the challenges and opportunities of using this new marketing tool.  It’s an especially cool story because of the brand under study.  The Globetrotters might be the perfect mix of sports and entertainment.  You add that the team faces some really interesting marketing challenges such as trying to engage fans while only visiting each city once a year and you have a truly fascinating business to study.

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