PitchBook’s annual account reset requires all users to renew their account. When you see a red message saying your account is inactive, don’t worry, you won’t lose any of your saved lists or searches!
Previously Registered PitchBook Users
- While On Campus, open an incognito window
- Go to https://emory.pitchbook.com
- Choose the Create an Account button on the PitchBook page. (see image 1 below)
- Register using the same Emory.edu email you used previously. You will see a message that “an account already exists”
- Return to https://emory.pitchbook.com and log in. You will be prompted to reset your password; click the link to do so
- Check your email for a reset email from clientservices [at] pitchbook [dot] com.
- Reset your password following the link in that email. (see image 2 below)
- Return to https://emory.pitchbook.com, and log in using your new password
- Now that you’ve reset your account/password on campus, you should be able to access off campus
- Off campus, open the Pitchbook database page, authenticate with your NetID/password, and log in to PitchBook using your PitchBook password
Registering for PitchBook for the first time
- While On Campus, open an incognito window
- Go to https://emory.pitchbook.com
- Choose the Create an Account button on the PitchBook page. (see image 1 below)
- Check your email for an access email from clientservices [at] pitchbook [dot] com.
- Set up your new password following that link
- Return to https://emory.pitchbook.com
- Log in with your new email and password
- Now that you’ve reset your account/password on campus, you should be able to access off campus
- Open the Pitchbook database page, authenticate with your NetID/password, and log in to PitchBook using your new PitchBook password
For any other error message or if you encounter a password reset loop, email support [at] pitchbook [dot] com with the subject “Emory University – Microsite issues” and they will complete your password reset.
If the database page link does not let you access PitchBook off campus, access via VPN: https://vpn.proxy.library.emory.edu/login?url=https://emory.pitchbook.com/
Questions? Ask a Librarian.
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