Accessing PitchBook’s requires all users to register or annually renew their account. If you see a red message saying your account is inactive, don’t worry, you won’t lose any of your saved lists or searches!
Error message or password reset loop?
If you encounter a password reset loop are seeing an access error message, email support [at] pitchbook [dot] com with the subject “Emory University – Microsite issues” and they will reset your account.
Registering On Campus
- Go directly to https://emory.pitchbook.com
- Choose the Create an Account button on the PitchBook page. (see image 1 below)
- Register using your Emory.edu email (If you previously had an account, you will see a message that “an account already exists,” and that’s just fine)
- Check your email for a reset email from clientservices [at] pitchbook [dot] com.
- When you receive the email, remove the EZproxy part of the link in that email: https://proxy.library.emory.edu/login?url=
- Follow the rest of that link to set your password
- Now that you’ve set up your account/password on campus, you should be able to access off campus via the Pitchbook database page link
Registering Off Campus
- Connect to Emory’s VPN proxy: https://vpnproxy.emory.edu
- Go directly to https://emory.pitchbook.com
- Choose the Create an Account button on the PitchBook page. (see image 1 below)
- Register using your Emory.edu email (If you’ve previously had an account, you will see a message that “an account already exists,” that’s just fine)
- Check your email for a reset email from clientservices [at] pitchbook [dot] com.
- When you receive the email, remove the EZproxy part of the link: https://proxy.library.emory.edu/login?url=
- Follow the rest of that link to set your password
- Now that you’ve reset your account/password on campus, you should be able to access off campus via the Pitchbook database page link
Error message or password reset loop?
If you encounter a password reset loop are seeing an access error message, email support [at] pitchbook [dot] com with the subject “Emory University – Microsite issues” and they will reset your account.
Questions? Ask a Librarian.
Image 1: