[Ed. note: the Messaging Team is beginning a new feature where they will offer interesting tips on using various tools they manage, such as Office 365, Vidyo, etc.]
Most of us have deleted a calendar item or email in error, and cringe at the thought of it being gone forever. We all know to look in the Deleted Items folder but what if it’s not there? The “Recover Deleted Items” folder might save the day.
Items remain in the Deleted Items folder for seven days. They then transition from that folder to the “Recover Deleted Items” folder where they remain for fourteen days.
For more information on the “Recover Deleted Items” folder, please review knowledge article number KB01421 in Service-Now. You can get to Service-now by going to help.emory.edu.