![Image of a promotional poster](https://scholarblogs.emory.edu/lits-sandbox/files/2017/06/chat-poster.png)
The University Service Desk is encouraging LITS employees to try out the Chat function in ServiceNow. Why Chat? Great question. Asking the question “Why Chat?” is where we started. […] Read More
The University Service Desk is encouraging LITS employees to try out the Chat function in ServiceNow. Why Chat? Great question. Asking the question “Why Chat?” is where we started. […] Read More
In recognition of personal achievement, Athan Gillette and Brian Young (both of Enterprise Services) were awarded the professional certification of HDI Support Center Analyst in […] Read More
One of the benefits of having a talented University Service Desk is that administrative tasks that have been handled at Tier-2 in the past can […] Read More