LITS will be hosting an ITIL Foundations training class, presented by Pink Elephant, February 5-7, 2018. The Foundations course provides an introduction to the ITIL […] Read More
Tag: ITIL
This month, the IT Service Management Office (ITSMO) held an Incident Coordinator Forum in the newly-renovated Atwood Chemistry Center Science Commons. The goal of the forum was […] Read More
The December 2014 5-day ITIL Intermediate Capability course, taught by Nicole McFarland, was an exercise in the application of ITIL knowledge. A departure from the lecture […] Read More
Since 2011, the IT Service Management Office (ITSMO) has provided ITIL certification training courses to nearly 300 participants, including twelve Foundation courses and nine Intermediate […] Read More
Mike joins the PMO staff to work specifically on IT construction projects. Currently he is overseeing work on the residence hall on the Oxford campus. […] Read More
We are happy to announce the launch of the new ServiceNow Self-Service page. The new page is dramatically more user friendly and provides a seamless […] Read More
On June 18, 2013, Mark Kawasaki (Integration-ITSMO) was one of the presenters in a global online conference called Tomorrow’s Future Today (TFT). TFT features 24 […] Read More