The Knowledge Base (KB) is the central repository for LITS IT documentation and the key component of Emory’s Knowledge Management process. The ITSMO Team wanted […] Read More
Tag: KnowledgeBase
As you may be aware, the UTS Messaging Team recently launched Microsoft Lync, a communication tool that offers instant messaging, phone, video conferencing, screen sharing […] Read More
One of the benefits of having a talented University Service Desk is that administrative tasks that have been handled at Tier-2 in the past can […] Read More