Author Archives: Ilana Kristina Ander

Folè Gailor, Dept Computing Support Specialist I, Client Services

Folè Gailor (pronounced FOH-lay) is a new computing support specialist in the Client Services department. Before joining Emory, he was a part of the YearUp program. YearUp trains urban young adults, from the ages of 18 to 24, in necessary skills for an IT or business management career.  Following a six-month IT training program, he interned at Emory in July 2015. […]

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Jesse P. Karlsberg, Senior Digital Scholarship Strategist, Emory Center of Digital Scholarship

Jesse P. Karlsberg is the new Senior Digital Scholarship Strategist in the Emory Center for Digital Scholarship. Jesse contributes to Readux, where he consults on the platform’s annotation and export functionality. He is the series editor for Sounding Spirit, a collection of editions using Readux, and edited the first volume in the series: a digital critical edition of Original Sacred Harp. Additionally, Jesse serves as managing editor […]

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ITSMO updates ServiceNow assessment tool

In the effort to constantly improve the ServiceNow user experience, ITSMO is excited to announce that old survey tool, used to measure customer satisfaction, has been replaced with an enhanced survey management tool. Built on an assessment engine which offers performance scorecards, robust comparative reporting, new ServiceNow menu options and more, the tool sends out a survey invitations […]

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Prerana Gupta, Business Analyst, Information Analysts

Prerana Gupta is one of the newest business analysts in the department of Information Analysts. Prior to coming to Emory, she did contract work for Eli Lilly and AIF Insurance as a business analyst. Although her background is in electronics engineering, she has also received an MBA with a major in Finance. Although she has called Atlanta home for […]

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