As part of the effort to continually enhance the functionality and improve the value of ServiceNow and BeyondTrust to Emory, the IT Service Management Office (ITSMO) recently implemented the BeyondTrust-ServiceNow Integration. This integration will allow service desks and desktop support teams to improve service levels, centralize support processes, and strengthen compliance. BeyondTrust is a remote […]
The final InfoForum and IT Briefing of 2020 were each held this month. The attendance numbers for these information sessions dramatically increased during the pandemic and we were pleased by the generosity of our presenters and the enthusiasm of our attendees. If you missed either session in December, you can re-watch them below: December 2020 […]
One of the biggest challenges in the Box to OneDrive Migration effort is capturing workflows, which are the unique ways departments and individuals have incorporated Box into their business operations. Committed to protecting these workflows, the Box to OneDrive Migration Team created a survey to gather these workflows throughout the enterprise. Announced in a communication […]
A team representing Emory Cloud Services participated in an AWS-led computing competition and came away with honors in an event designed to test applicable knowledge in the field of cloud computing. The competition, called AWS GameDay, challenged teams to spend 4 hours solving extremely difficult cloud-related tasks for a mythical company called Unicorn Rentals. Emory’s […]
Recent LITS headlines: ECDS news: The Journal of Humanities in Rehabilitation publishes Fall 2020 issue, by Amy Li Emory Libraries news: Art Imitates Life: Artists and Authors as Activists, by Erica Bruchko, Jina DuVernay, and Maureen McGavin Emory Libraries news: Holiday reading: OverDrive and 2020 books Emory Libraries news: World AIDS Day 2020 and the […]
Over 170 Emory employees tuned in for the November IT Briefing this week and were treated to important updates about mandatory cybersecurity training, Box to OneDrive migration updates, and possible solutions regarding the growing concerns about video captioning. Derek Spransy led things off with a cybersecurity training update. With much of LITS having taken the […]
Kathleen Fox is the newest clinical informationist in the Woodruff Health Sciences Center Library. She was the Eugene Garfield Resident in Science Libraries at the University of Pennsylvania Biomedical Library from 2018 until coming to Emory. Kathleen also spent more than two years as a medical librarian at New York Health and Hospitals/Elmhurst in Queens, […]