Category Archives: Update from Leadership

Paul Petersen’s New Role — Cloud Engineer

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Paul Petersen has been in a director in IT at Emory since 2006. In his latest role, he has been the Director of Infrastructure, leading the Systems, Storage, and Messaging Teams. When we began our infrastructure-as-a-service cloud journey with the Emory AWS Service Project, Paul was an active member from the beginning. As we began […]

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LITS Customer Services named 2018 Customer Service Department of the year

Emory University’s LITS Customer Services department has been recognized by the American Business Awards as the winner of the 2018 Customer Service Department of the Year. The American Business Awards ( are widely considered the premier business awards in the nation. Past Customer Service award recipients have included well-known and customer-focused companies and brands such as […]

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Ellis discusses cloud infrastructure at the IT Briefing

Deputy CIO John Ellis spoke before a packed house at the March IT Briefing on a topic that is on many people’s minds these days: cloud computing. “There’s a lot going on,” said Ellis. The Enterprise Applications Services and Integration (EASI) division that Ellis heads has begun the steps of analyzing the effort it will […]

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Rich Mendola looks to the future of LITS in his latest town hall meeting

Photo of CIO addressing the LITS Division

Enterprise CIO and Sr. Vice Provost for Library Services & Digital Scholarship Rich Mendola held the LITS Town Hall in the WHSCAB Auditorium last week. There were over 150 employees in attendance and over 70 who followed online. Mendola opened the speech with a statistic. The turnover rate (percentage of employees in a workforce that leave […]

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ECDS presents high-level objectives for FY18

Recently, Co-Director of the Emory Center for Digital Scholarship (ECDS), Wayne Morse, presented at the IT Briefing with an overview of what they have planned for FY18. ECDS was created to sit squarely between IT and the Library as a flexible and innovative division that can enhance digital scholarship by drawing from the resources throughout LITS, […]

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Performance management timeline

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You should have received an email notification on Tuesday, May 9, that performance evaluation documents have been created and are available for input for the 2017 cycle. For most of you, this means you are being invited to provide self-evaluation input for your manager to consider. Also, in departments of two or more, you may be asked […]

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Mandatory Title IX training reminder

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During a diversity training session yesterday with our UIT team, it was shared with us that LITS has a fairly low completion rate on the mandatory Title IX training that was communicated this past fall. Since this training is mandatory, I agreed to send reminders to all LITS staff members as the system remains open for […]

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