William Bryant‘s (Enterprise Services) son recently graduated with honors from Dartmouth University with a degree in Art and a minor in Geography. Former Academic Technology Services director Alan Cattier wrote a recommendation for William, Jr. to help him gain admission to Alan’s alma mater. Currently, William, Jr. is a teaching assistant for the Dartmouth art department. […]
I just wanted to take a brief moment to thank Athan Gillette (Call Center) for what he is doing and the attention that he is placing towards the entering of Service Now Incident tickets. His work on INC01777774 illustrates exactly what we are looking to see on any given voice-related INC. Having this information at hand […]
Nicole McFarland (Integration) was interviewed by APMG and was approved for re-accreditation. APMG-International is the official accreditor of ITIL examinations (among others). APMG accredits training organizations, trainers and training materials and certifies examination candidates through a variety of methods. APMG-International has standards for organizational management systems, course materials and trainers, all incorporating product specific requirements that […]