The following are a collection of tales and impressions from SnowJam 2014, a significant snowfall in Atlanta that dropped nearly 3-inches of snow and ice, crippling the city’s infrastructure and closing Emory’s campus for two-and-a-half days. Thousands of motorists spent the night in their cars, unable to navigate through the over 1500 traffic accidents that […]
“Emory University will be closed because of severe weather conditions.” How does such an announcement affect employees that provide essential services? Essential Services: Regardless of the university’s cancellation decision, certain employees who perform vital duties are expected to report to work. Because the UTS Technical Operations Center (TOC) provides essential services for both Emory Healthcare and […]
Here begins the story of my ultimately successful trip home from Philadelphia to Tucker, GA, during the Snowpocalypse that stranded thousands of others. Like any intelligent librarian (is there any other kind?) going to the ALA Midwinter Meeting (in Philly, this time), I’d been keeping a close eye on weather forecasts for the past couple of […]
As always, the Call Center is there to rise to the occasion. Since we are considered essential staff we had to show up and do what we do best! Take calls. The best thing was the spirit in which our staff handled the adverse situations. We were high on chocolates and laughter. Most of the […]
The UTS Coordinator Team left Emory on Tuesday, January 28 like most other employees at around 12:30…then the calls started coming in… Lamar Kelly (UTS) received the first call around 12:50 from Sharon Gregory (UTS) at the Service desk. Venise Lee (UTS) rerouted their calls before leaving the office that day to the After Hours […]
Dana Kuebler (UTS) was one of those good samaritans you have probably heard about during the madness that was rush hour last Tuesday. She doesn’t do these things for accolades or recognition – this is just who she is. When the university closed last week at 1:00 p.m., in her usual fashion, Dana cheerfully (and I […]