Tag Archives: TOC

William Boney III, Technical Operations Manager, Network Operations Center

Photo of new employee

William Boney III is the new daytime manager of the Network Operations Center (NOC) in NDB. Before coming to Emory, William worked at AT&T, where his last position was a four-year stint as a senior technical manager for Centers Tools & Technology in AT&T’s Operations UVERSE sector. He worked for 17 years at AT&T, spending eight years as […]

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Justin Henderson, Engineer I, Network Operations Center

Photo of new employee

Justin Henderson has been promoted to engineer I in the Network Operation Center. Before that he was in Field Services for three years. Justin worked as an Emory contractor pulling low voltage cable for Summit Systems in Buford, GA for six years. Before that Justin was your favorite bartender at Famous Pub and Sports Palace. “I […]

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MyNetID and MyPassword launch culminates the final stage in a three-year effort

Password change icon

The identity management team launched MyNetID and MyPassword on Tuesday of this week, culminating a three-year effort to upgrade Emory’s identity and password management processes. The purpose of this project is to improve Emory’s security posture as well as provide an easier, self-service process for updating user passwords. “The dedication demonstrated from this team over […]

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Screenshot from Ted-X-Emoy website

In each of our workday actions, it’s easy to become so caught up with the to-dos that sometimes we don’t notice all the little treasures around us across this beautiful campus. I recently learned about the TEDxEmory conference – a gem right here in our backyard – through an article in the Emory Report. After […]

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TOC presents Monitoring Project at IT Briefing

Screen shot of monitoring application

The Monitoring Project, a major, two-year LITS effort to provide improved real-time application monitoring for Emory’s various applications and services, wrapped up in December of 2013. This past month, the Monitoring team reached a significant milestone by giving its first report on a full quarter of use at the IT Briefing.  Steve Lee (UTS Enterprise Services) […]

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“Emory Closed” doesn’t affect TOC operations

Collage photo of five men

“Emory University will be closed because of severe weather conditions.” How does such an announcement affect employees that provide essential services? Essential Services: Regardless of the university’s cancellation decision, certain employees who perform vital duties are expected to report to work. Because the UTS Technical Operations Center (TOC) provides essential services for both Emory Healthcare and […]

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What’s the PM Say?

Photo of Norwegian comedy duo Ylvis

After a mere 290 million views, The Fox (What Does the Fox Say) YouTube video, by the Norwegian group Ylvis, is the latest meme. There are literally hundreds of parodies of the internet sensation, so why not one more? The brainchild of Bill Szabrak (UTS), you will certainly agree that this one…is the best. Don’t miss […]

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