On Friday, May 6, a group of team members from LITS, along with other Emory employees from Oxford, the School of Medicine and the School of Nursing, attended the Leadercast Leadership event at the Infinite Energy Center (Gwinnett Arena) in Duluth, GA. This is an annual, all-day leadership conference that brings together some of the best […]
During a diversity training session yesterday with our UIT team, it was shared with us that LITS has a fairly low completion rate on the mandatory Title IX training that was communicated this past fall. Since this training is mandatory, I agreed to send reminders to all LITS staff members as the system remains open for […]
The December 2014 5-day ITIL Intermediate Capability course, taught by Nicole McFarland, was an exercise in the application of ITIL knowledge. A departure from the lecture format of the foundational ITIL coursework offered by ITSMO, this class required twelve hours of outside study so that the students could do activities to apply their knowledge. Some examples […]
As everybody knows, 2013 was a year in which I put a strong emphasis on developing the skills of the managers. I am always eager to get people to specialize and to become ever more expert in whatever area they are working. For managers in particular, I want them to be continually invested in adding […]
Since 2011, the IT Service Management Office (ITSMO) has provided ITIL certification training courses to nearly 300 participants, including twelve Foundation courses and nine Intermediate courses. The SMCC provides scholarship funds to a select group of attendees. Carlos de Leon from the Candler School of Theology was one of these participants. As a scholarship award […]
For any LITS managers or supervisors who were unable to attend the performance management training that took place in December, two make-up sessions will be offered next week. As a reminder, for the FY2014 performance period (Sept 1, 2013 – Aug 30, 2014), schools and divisions across Emory will be implementing a new performance management […]
This past week saw a number of groups participating in StandOut, a strengths assessment program designed by Marcus Buckingham, who is a business consultant and researcher. Strengths, according to this program, are defined as things that energize, or invigorate a person. Normally a strength is designated as something a person is good at. In this […]