LITS is proud of its recent Learning & Organizational Development Program graduates. Honored in a ceremony on October 3, 2013, the graduates were treated to a host of guest speakers, including Michael Mandl (Executive Vice President for Business and Administration), Peter Barnes (Vice President for Human Resources), and Wanda Hayes (Senior Director, Learning and Organizational […]
During the week of July 22-26 the IT Service Management Office (ITSMO) is sponsoring an ITIL Release, Control and Validation certification course. Focus areas include: Service asset and configuration management Change management Change evaluation Release and deployment management Service validation and testing Request fulfillment Knowledge management The ideal candidate is someone on your team that […]
On January 24 and 25, the UTS Managers participated in an ITIL-based workshop where their goal was to guide Apollo 13 on a journey to and from the moon. The managers were divided into two groups, each attending a one-day mission to run a simulation of the real Mission Control center at NASA. Team members were […]
How many times have you heard an inspiring message, only to forget about it later? The best information in the world is meaningless if your story doesn’t stick with your audience. On Thursday, January 30, during an engaging one-day Visual Story Workshop based on Nancy Duarte’s award-winning book, “Slide:ology,” Michael Duarte taught UTS Managers some […]
We received generally positive reviews regarding last month’s launch of the OIT Newsletter in WordPress. By monitoring Google Analytics, however, we noticed that some of our readers may have been confused by how to navigate the new interface. A blog format is much more interactive than our older HTML-format style newsletter. As a result, we […]
What are you waiting for? There has never been a better time to go out and do something new. Spring is in the air. The directors have a well-defined list of goals and there are meaty, interesting, complicated projects in each of those areas. I am sure there is something new that anybody can contribute, […]