The Office of Research Administration (ORA) has worked diligently to bring metrics to the forefront, as a priority for this office. Over the past fiscal year, we reached out for input and developed a process to identify and report on metrics that matter most to campus. The ORA Mission Metrics Project was tasked with establishing a reporting process for operational metrics that would benefit our faculty and research administrators. The goal was to supply meaningful metrics to measure performance of ORA’s departments and units. This data-driven quarterly snapshot will help ORA’s goal for transparency, while allowing us to identify areas for continuous quality improvement.
The following process map depicts the retrieval and steps involved in producing Phase I metrics and examples of the Mission Metrics Dashboard. You can also find the extensive Mission Metrics Snapshot/Dashboard here.
*Note: Click on each image below to expand.
