Burnout in health care is often characterized as a state of emotional exhaustion with degrees of depersonalization, detachment from patients, and apathy regarding work. The U.S. Surgeon General released an advisory on health worker burnout earlier this year. While this is not a new phenomenon, the rates of burnout have massively increased since the start of the pandemic. This is particularly significant because, according to a 2019 report from the U.S. Census Bureau, healthcare workers make up 14% of the U.S. labor force, making it one of the largest sectors. Before the pandemic, the healthcare industry already had a supply and demand problem. This has only worsened over the last few years. While burnout cannot be solely attributed to this problem, it is a significant factor. Hospitals and organizations are trying to implement supportive programs or initiatives to mitigate the levels of burnout. To an extent, usually on an individual level, some of these are very helpful. But overall, there does not appear to be a plateau anywhere in site.
We know from Dr. Dittmann and Dr. Bianchi’s presentations the covid-19 pandemic was not “the great equalizer” early reports hoped it might be in 2020. In fact, I would argue the pandemic shined a brighter light on the inherent inequalities and lack of social services in the U.S. For healthcare workers, this became something we could no longer compartmentalize away. My first covid patient who died most likely contracted the virus while working overtime in an Amazon warehouse because his family could not afford for him to stay home. I cared for more children in the ICU who attempted suicide in 2021 than I did for my previous five years combined. We had to wear our N95 masks for eight 12-hour shifts before getting new ones, knowing they were no longer effective by the end of the first shift. These experiences were too numerous and impactful to accept as the status quo. Practically three years in, there are still very few resolutions, and I believe that is one of the main drivers in healthcare worker burnout. We can’t alter the past, but we can’t ignore it either. I don’t know what the answer is to addressing burnout or other issues in the healthcare workforce. Maybe reflecting back as we do for this class will provide some insight. Regardless, change is inevitable, and I hope we remember and reflect on these impactful patients and co-workers and all of the unfortunate things covid-19 highlighted.
Katie: Thank you for sharing your experiences on the frontline of healthcare during the pandemic. Also, thanks for the infographic you included, it is really powerful.