DiscoverE Maintenance Sunday December 15 2019

On Sunday December 15, starting at 1 a.m., DiscoverE’s underlying software will undergo an update.  This may result in a short period or two of unavailability, usually lasting less than 15 minutes, sometime between 1 a.m. and 6 a.m EST.  You should notice no change in DiscoverE performance.  If you do notice a problem, please…

Course Reserves Maintenance 12/19 11am

Course Reserves will be undergoing an update starting at 11am on Thursday, December 19. The update will take about an hour and there may be brief downtime around that time. If you have issues or concerns, please feel free to contact the Reserves Team.

DiscoverE Improvements, November 11 2019

DiscoverE’s maintainers are happy to introduce two enhancements in DiscoverE on Monday, November 11: Simplified location names for items located in the Library Service Center: We heard that some of you found the Library Service Center location names confusing, because they also contained names of source libraries and collections (for example. Library Service Center Woodruff –…

DiscoverE Improvements October 5-7 2019

Improvements to DiscoverE are planned for installation October 5 – 7: Over the weekend starting Friday afternoon October 5 after 5 p.m., we will be implementing  changes that require re-normalization and indexing of DiscoverE.  This will delay appearance of new records and revisions from cataloging for approximately 24 hours.  These include:  A fix for a…

DiscoverE Maintenance Sunday Sept. 8, early morning

DiscoverE will be undergoing an update to the underlying software early on Sunday morning, at some time before 6 a.m.  This may result in brief unavailability of DiscoverE – usually between 5 – 10 minutes.  Otherwise, we do not expect any noticeable changes to DiscoverE.  If you encounter a problem with DiscoverE, please email coreserviceshelp…

Oddity in requesting items from Georgia Tech through DiscoverE

If you find an item that you want to get, that has the message “Physical resource may be available at other libraries”, and after signing in to DiscoverE you get a message to “Check availability in other institutions”, you may find that the item is available from Georgia Tech.  Most of these items are requestable…

DiscoverE Changes, August 15 2019

During the day on Thursday August 15, the Library will make some changes to DiscoverE; it’ll look a little different, as we work to make it easier for  users to find information they need.  If you encounter something that’s not working normally in DiscoverE, please contact coreserviceshelp emory edu.  If you have a…

Intermittent DiscoverE/eJournals Problems

DiscoverE and eJournals are currently intermittently unavailable. We have found that repeating attempts to access the site can lead to success, as well as getting rid of cached history and the like. We are continuing to work on the problem. In the meantime, please contact a librarian for further assistance.

LSC Deliveries Holiday

Library Service Center deliveries to the Robert W. Woodruff Library will not be available on Thursday, July 4th, and Friday, July 5th. Please contact libraryservicedesk emory edu for assistance.