Author Archives: Richard J Fischer

With Great Power Comes Great Responsibility

Photo of a car valet service

Have you ever used your car’s Valet Key? It is included with most modern vehicles and allows you to keep the contents of your glovebox and trunk safe from the Valet. That special key gives the Valet the ability to perform their job (park your car and lock it) and nothing more, thus providing you […]

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UTS Managers Launch Apollo 13

Logo for NASA's Apollo 13 Mission

On January 24 and 25, the UTS Managers participated in an ITIL-based workshop where their goal was to guide Apollo 13 on a journey to and from the moon. The managers were divided into two groups, each attending a one-day mission to run a simulation of the real Mission Control center at NASA. Team members were […]

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UTS Client Services Now Supports the Library

Photo of Emory's Woodruff Library

In conjunction with Rich Mendola‘s (OIT) recent appointment as Enterprise Chief Information Officer and Senior Vice Provost of Library Services and Digital Scholarship at Emory University, UTS Client Services has assumed responsibility of Desktop Support for the Library Staff. “I am pleased and honored that UTS Client Services has been provided with the opportunity to […]

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