Category: Projects and Processes
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Nugget of Wisdom – “Call Answering Rules”
Have you ever heard of “Call Answering Rules”? Call Answering Rules allow you to decide how incoming calls are answered. The way call answering rules are applied to incoming calls is similar to the way inbox rules are applied to incoming e-mail messages. By default, no call answering rules are configured. If an incoming call…
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Nugget of Wisdom – “Recover Deleted Items”
[Ed. note: the Messaging Team is beginning a new feature where they will offer interesting tips on using various tools they manage, such as Office 365, Vidyo, etc.] Most of us have deleted a calendar item or email in error, and cringe at the thought of it being gone forever. We all know to look in…
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Duo two-factor authentication a major increase in IT security
(co-authored by Andy Efting and Derek Spransy) The LITS Enterprise Security Office recently completed work on a major security effort at Emory: the implementation of two-factor authentication for external access to Emory’s network. In January of 2014, Enterprise Security prepared a business case in response to an ever increasing assault on Emory applications and the…
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Calling all writers! The Online News needs you…
To expand the scope of our Online News, we’re seeking out more LITS employees to help craft articles about their areas. With over 600 employees and over 80 departments, LITS is filled with interesting stories, which is why we would like to partner with writers from each area to craft more thorough LITS coverage. We…
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It takes a village to create an exhibition
In June 2016, the Emory Libraries Preservation Office staff began planning with Carlos Museum staff for an exhibition, “In search of Noble Marbles: The Earliest Travelers to Greece,” which is currently on display in the Carlos Museum until April 9. The exhibit consists of over 60 books, most borrowed from a private collector in Washington…
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Emory Libraries poised to begin major digital signage initiative
This week, various Library employees met with representatives from Four Winds Interactive (FWI) to begin designing a modern digital signage offering for Emory Libraries. FWI, which won a competitive bidding process to secure the Libraries’ contract, spent three days on campus to begin the development of a comprehensive visual communication strategy. Hosted by members of the Digital…
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NetMRI: The path to zero-error edge refresh
The Network Services Team has developed a way to dramatically reduce outage time within Emory’s network using a tool that looks at one thing: consistency. In networking parlance, the “edge” refers to machines that are accessed by endusers. Emory’s network infrastructure is a complicated architecture of computers that form an edge ring throughout the enterprise. At over 2000…