Category: Projects and Processes
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Spotlight on Metadata Services Team
The Metadata Services Team has been working on many different projects during this Spring. Much of the team’s regular work can be done remotely. The team consists of Simon O’Riordan (Head of Metadata Services) and Andrew Battelini (Metadata Analyst). During normal times, the team provides a wide range of non-MARC metadata services for the Emory…
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Zoom will require passwords or waiting room starting July 19
Many changes have occurred over the last three months with advent of the Covid-19 pandemic. One of these changes, which has actually been extremely useful to all of us, is our use of Zoom. Zoom has been huge for Emory, both on the University side helping to manage remote teaching and on the Healthcare side…
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Spotlight on the Resource Description Team
The Resource Description (RD) (née Cataloging) Team has been working diligently during these strange times. Some of the team’s regular work can be done remotely, and they are tackling several projects. During normal times, the Resource Description team performs advanced and original cataloging of physical and electronic non-serial library resources. This team also provides copy…
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Need to access the Woodruff Library? Schedule an on-site appointment
To assist with managing on-site staff appointments and to ensure compliance with University guidelines on physical distancing, we request that you complete the On-site Appointment Request form to schedule intermittent access to the Woodruff Library. The Request Form is available via LibNet on the Robert W. Woodruff Library page (Emory Libraries/LibNet/Libraries and Departments/Robert W. Woodruff…
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Introducing Enterprise DocuSign
Enterprise DocuSign is an electronic signature solution that allows you to legally sign documents electronically without needing to go through the hassle of printing, signing, and scanning them yourself. The need for this solution arose this spring when so many Emory employees had to work from home. In rapid response to COVID-19 telework requirements, our…
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Crisis management as an extension of LITS’ major incident process
Emory has a robust and detailed process for dealing with faulty or misbehaving IT services through the creation and management of incidents in ServiceNow. Incidents are classified by the impact to the customer through the priority assigned to the incident. The higher the priority level, the greater the impact. P1 and P2 incidents, also known…
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ILL and Stacks are still operational during the pandemic
As head of the Interlibrary Loan (ILL), Course Reserves, Stacks and Science Commons teams, I am excited about the support these teams have been able to provide to library users during the coronavirus pandemic, despite a myriad of challenges with collection access and almost no onsite staffing. Under normal circumstances, ILL is responsible for borrowing…