How to Download Respondus Lockdown Browser

Before the exam

  • Prepare your computer before the exam:
    • Reminder: Respondus Lockdown Browser does not work on Chromebooks
    • Most Respondus problems are due to one of the following:
      • Firewall conflicts > turn off the firewall
      • Anti-Virus software conflicts > turn off the anti-virus program
      • Loss of internet connectivity > make sure you have a stable wifi connection
    • Other potential issues
      • Give the browser a few seconds to fully load the exam before clicking ‘Take the Quiz’. Clicking too soon
        has been reported as a potential cause of issues
      • Browse to the quiz from the Assignments page, or the Modules page.

Starting the exam

  • Prep:
    • Fully charge your laptop’s battery – plug into a power outlet if possible
    • Connect to EmoryUnplugged (using your NetID and password credentials), using EmoryGuest will create
      connection issues.
  • Step 1: Close all other programs
  • Step 2: Click on LockDown Browser Application
    • Mac users: Open the “Lockdown Browser” application. This can be found in your launchpad or
      applications folder in Finder.
    • Windows users: Locate the “LockDown Browser” shortcut from the desktop and double-click it. You can
      also find the application by searching in the “Start Menu” in the lower right corner of your screen.
  • Step 3: Within Lockdown, login to Canvas, navigate to your class and the exam you will be taking.
  • Step 4: Maximize your browser window – Some computers will reload a page if you resize the browser so it is best
    to begin with the window maximized.
lockdown browser

During the Exam

  • Your answers will be automatically saved as you are working.
  • Be careful when using a mouse with a scroll wheel – Questions that have drop down menus can be accidentally changed with the scroll wheel if you’re not careful.
  • Timed Tests – If your test is timed, pay attention to the count down timer.
  • Avoid using the Back, Forward or Refresh buttons – Using these buttons reloads the page and could inadvertently lock you out of a single-attempt test. Give pages time to load.
  • Do not navigate to any other pages – This could cause an incomplete test to be submitted.
  • If you have any issues, contact your instructor immediately. Be concise and honest about what is happening, and they will let you know how to move forward.

A Faculty Guide to NameCoach

Record the Pronunciation of Your Name with NameCoach 

When using NameCoach in Canvas, navigate to canvas.emory.edu and log in. 

  1. Click the “Account” link in the far left navigation bar. 
  1. Click the “NameCoach” link. 
  1. Within the NameCoach window, click on “Record Name.”  
  1. Select “Phone or Web Recorder” to record your name. You may re-record your name for any reason and at any time. 

Phone Recording: 

  1. Enter your phone number in the box provided, then click “Submit and Finish.” 
  1. NameCoach will call your phone and will prompt you with instructions. You will be able to listen to your recording and re-record if you wish. 
  1. After you complete the call, go back to the NameCoach page in Canvas and click “Submit and Finish” to save your recording. 

Web Recording: 

  1. Click the “Record” button and wait for the prompt before speaking. 
  1. You can stop the recording, then click “Submit and Finish.” 
  1. After you submit, you are able to hear your recording and re-record if you would like. 

5. Listen to your student’s names and review them in NameCoach. 

Once your students have recorded their names in NameCoach, you will see a list of their recordings. Each name will have a play button next to it so that you can hear the pronunciation. Please remember to also record your name!