Annual PitchBook Account Reactivation

Summer means it’s time to renew your PitchBook account. This reactivation impacts all PitchBook users, even students who recently  created an account for a summer class will still see this reactivation message in the middle of the summer.

When you see a red message saying your account is inactive, don’t worry, you won’t lose any of your saved lists or searches!

pitchbook error message

Follow the following steps to reactivate  your account:

  1. Open the Pitchbook database page. We recommend using an incognito window.
  2. Follow the blue button to log in with your NetID/password.
  3. Choose the Create an Account button on the PitchBook page.
  4. Register using your same Emory.edu email you used previously.
  5. Check your email for a reactivation email from clientservices [at] pitchbook [dot] com.
  6. Reset your password following the link in that email.
  7. Return to the Pitchbook database page and log in using your new password.

Questions? Ask a Librarian.