Author Archives: Nicole McFarland

ITIL Release, Control and Validation Certification Course

Photo of gears with superimposed course title

During the week of July 22-26 the IT Service Management Office (ITSMO) is sponsoring an ITIL Release, Control and Validation certification course. Focus areas include: Service asset and configuration management Change management Change evaluation Release and deployment management Service validation and testing Request fulfillment Knowledge management The ideal candidate is someone on your team that […]

Posted in News and Events | Tagged , | Leave a comment