ITIL Release, Control and Validation Certification Course

Photo of gears with superimposed course title

"The Release, Control and Validation module will help you to gain the technical level of knowledge and skills required for detailed execution and implementation of specific ITIL processes." -

During the week of July 22-26 the IT Service Management Office (ITSMO) is sponsoring an ITIL Release, Control and Validation certification course.

Focus areas include:

  • Service asset and configuration management
  • Change management
  • Change evaluation
  • Release and deployment management
  • Service validation and testing
  • Request fulfillment
  • Knowledge management

The ideal candidate is someone on your team that is:

  • A technical expert, instrumental in these processes areas
  • Viewed as a leader and or champion
  • Someone who would benefit from a “big picture” understanding of the interdependencies of these processes
  • Open to learning, but often fights process when viewed as “unnecessary busy work”

Final headcount is requested by Tuesday, June 18.  The cost of the 5 day course is $1000.00 (Retail: $2995). The ITIL Foundation is a prerequisite. Only a handful of seats remain so register today by emailing ITSMO [at] emory [dot] edu.

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