Category: Projects and Processes
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UTS Storage Update
2012 was a very busy year for the storage team and, as a result, many of the systems administrators and even some of our customers. We took an aging 2-tier infrastructure of datacenter storage and replaced it with a 3-tier infrastructure that is not only substantially less expensive, but also hopefully more versatile: NAS /…
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Blackboard To Undergo Significant Upgrade
Blackboard is scheduled to undergo a significant upgrade on the weekend of June 15 and 16. The Blackboard team believes this upgrade will significantly improve the user experience. The upgrade window runs from 6 a.m. on June 15 until 6 a.m. on June 16. During this interval, all aspects of the Blackboard system will be…
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Mobile Application Architecture Initiative
The following excerpts are taken from a summary written by Steve Wheat (Chief IT Architect, OIT): Mobile technology is transforming the way people work, deliver healthcare, and perform research. In light of the increasing demand for mobile applications, OIT has prioritized a project for FY2013 to document Emory mobile application architectures in detail for discussion…
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Situational Leadership
Towards the end of the movie The Dark Knight, Commissioner Gordon and Batman reflect on their final encounter with Harvey Dent. Gordon shares his concerns that if Gotham ever discovered that Dent had changed from being a good guy to a villain, it would undo the good that Dent had accomplished for the citizens of…
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Field Services Improves Process With iPads
Field Services plans to go paperless for technician dispatch after completing a four-month iPad pilot that shows field service work can be done more efficiently by utilizing a field tablet. We will speed up process for the team as well as improve turnaround times for the customer base. Field Services has instituted several internal functional…
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Dance Vs. Powerpoint: a Modest Proposal
John Bohannon believes that bad PowerPoint presentations are “a serious threat to the global economy.” He says that poor use of PowerPoint gives the illusion of competence, simplicity, and understanding. Wouldn’t a presentation go over much better if it were delivered as a dance? In his Ted bio, Bohannon is described as “a biologist and…
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Managing Up and Across
Psychology Today defines “managing up” as the high art of handling bosses, parents, and other authority figures. Some believe managing up is the art of getting what you want from your boss. Others contend that managing up is simply doing your job and getting good results. Yet another description includes minimizing “interference” or micromanagement. All…