Category: Projects and Processes
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Enterprise Applications director sees productive response to telecommuting challenge
While remote work is not a new practice for Enterprise Applications, the shift to remote working in response to COVID-19 has produced “novel” opportunities for teamwork. The majority of Enterprise Applications worked from home in some capacity before we needed social distancing. Ranging from remote in another state (hey Ron!), 2-3 days per week or…
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Using Zoom more than ever? Here are 6 tips and tricks from the pros
As Emory closes out its first week of increased telecommuting as a result of COVID-19 preparedness, Zoom usage has spiked dramatically. According to José Holguin-Cruz (LITS Zoom administrator), the number of active users has increased by 34% in March and the amount of monthly Zoom minutes at Emory has increased by 80% over the same…
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AWS at Emory an important factor for transplant survival rates
Dr. Chris Larsen is an Emory transplant surgeon and immunologist who is partnering with the AWS at Emory team to achieve proactive patient care. A little background about transplant work: The goal of Dr. Larsen’s team is having one transplant last a lifetime. While most patients do well with their transplants, there are those whose bodies…
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New KB article regarding lost or stolen devices
This week, LITS Enterprise Security published a new knowledge base (KB) regarding the procedure for reporting lost or stolen devices. Several folks have asked about how to do this recently and we created this article in response. For anyone who might be having trouble viewing the article, make sure that you have logged into help.emory.edu…
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Inspiration leads to a timely MLK dedication
I attended our monthly DEI Committee meeting January 15 that had Emory’s chief diversity officer, Dr. Carol Henderson, as the guest speaker. Dr. Henderson’s talk was one of review, having completed her first semester here at Emory. She spoke about meetings with student groups, executive leadership, campus life and human resources. She talked of climate…
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An Emory Alumnus’ Statue in China
It was an exciting surprise to see the statue of an Emory Alumnus solemnly standing at one of the prestigious universities in China during my October trip to a conference in China. That statue is the first Chairman of the Board of Trustees when Suzhou University was established in 1900 (Figure 1). His name is…
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ServiceNow New York Upgrade
“If I can make it there…” – Frank Sinatra On Friday, December 6, ServiceNow will be upgraded to the latest release, named New York. ServiceNow releases are named after cities from around the globe. Our current version is London, and we will be skipping over the M release (Madrid) in order to move to the…