Tag Archives: Coordinator Team

Stacy Dixon, Business Analyst, Coordinator Team

Stacy Dixon is the newest business analyst on the LITS Coordinator Team. She arrived at Emory after working for almost 20 years at Sprint, where she held many different roles such as program manager II, project specialist, billing analyst, billing resolutions specialist, residential customer service, and business customer service. She also worked for Prudential Bank as […]

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Geneva McCants, Coordinator I, Enterprise Services

Photo of Geneva McCants

Geneva McCants rejoins the Coordinator Team after spending five years getting high marks for her customer service at the Service Desk. She was previously on the Coordinator Team for three years. Before coming to Emory, Geneva worked at the Center for Disease Control (CDC) for six years as a help desk supervisor and worked in […]

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UTS Coordinator team handles the shutdown

Photo collage of three women

The UTS Coordinator Team left Emory on Tuesday, January 28 like most other employees at around 12:30…then the calls started coming in… Lamar Kelly (UTS) received the first call around 12:50 from Sharon Gregory (UTS) at the Service desk. Venise Lee (UTS) rerouted their calls before leaving the office that day to the After Hours […]

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New Call Center Implementation

Group photo of Call Center staff

The Coordinator Team recently completed the telephony for a new Emory Healthcare call center, a project that was the culmination of over 10 months of effort. The project was led by Venise Lee (Enterprise Services), who worked with the Emory Clinic’s Department of Transplant to build a new call tree and modify three existing call […]

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Kudos to Tillie Loza

Photo of Tillie Loza

Mary Kinney (Enterprise Services), Manager of the Coordinator Team, would like to acknowledge Emory Coordinator III Tillie Loza (Enterprise Services) for going above and beyond while supporting Children’s Healthcare of Atlanta (CHOA). Tillie was prepared to forward a list of fax numbers on Wednesday, June 26 at 5 p.m. Prior to moving the numbers, she […]

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Long Distance Clinic Move in Villa Rica a Success

Photo of new Villa Rica Heart Center

OIT finished a project recently that involved a last minute move of the Emory Heart and Vascular Center in Villa Rica, GA to a new office about a mile from the original site. Contacted on March 6, the team had to complete the move in only three weeks. This is normally a three-month project. The […]

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Amber Jefferson, IT Coordinator, Enterprise Services

Photo of new employee Amber Jefferson

The latest hire of the Coordinator Team, Amber comes from Nobletek (product lifecycle management software company) where she was a junior systems analyst who performed on-site training and support. She also did tech support for NEA, a company that processes claim information. Amber has a computer information systems degree from Georgia State University, but is […]

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