Tag: Desktop Support Team
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Electronic Waste: A LITS success story in recycling, sustainability, and security
The LITS Electronic Waste program is a success story in which Emory is able to sustainably dispose of electronic waste in ways that are good for the environment while also reducing overall cost to the university. Where we were In 2017, Emory was processing electronic waste for the campus in a very basic way. A…
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LITS provides Chromebooks to assist students in need during COVID-19
When Emory announced its move to remote learning for the rest of the semester, minimizing the financial impact on students was a challenge. In response, Campus Life set up a hardship fund at success.emory.edu, later renamed the EmoryTogether Fund, to assist with the many sudden needs of students, such as help with packing and storing their belongings…
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JC Oggs, Desktop Consultant II, Desktop Support
JC Oggs is the newest desktop consultant to join LITS, and he is situated in the 1599 Building. He spent five years doing desktop consulting in the medical IT field, working with pathologists to program and maintain microscopes and the programs that interact with them. He also spent fifteen years in the Air Force, working…
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Wayne Johnson, Desktop Consultant II, Desktop Support
As the newest member of the Desktop Support Team, Wayne Johnson is supporting the Winship Cancer Institute. He comes to Emory after working for seven years at Broadcom in Duluth, GA, also as a desktop consultant. In addition, Wayne spent seven years performing the same role for Fulton County Human Services. Wayne was born in…
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With Great Power Comes Great Responsibility
Have you ever used your car’s Valet Key? It is included with most modern vehicles and allows you to keep the contents of your glovebox and trunk safe from the Valet. That special key gives the Valet the ability to perform their job (park your car and lock it) and nothing more, thus providing you…
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Brigitte Collier, Desktop Consultant I, Enterprise Services
Brigitte is the latest member of UTS Client Services and was part of the Library desktop support transition. She originally came to Emory from Dekalb County School System, where she was a certified technical support specialist. She supported the staff of an entire middle school. Before that she worked in sales. Brigitte got a degree…