Tag Archives: Enterprise Services

TOC presents Monitoring Project at IT Briefing

Screen shot of monitoring application

The Monitoring Project, a major, two-year LITS effort to provide improved real-time application monitoring for Emory’s various applications and services, wrapped up in December of 2013. This past month, the Monitoring team reached a significant milestone by giving its first report on a full quarter of use at the IT Briefing.  Steve Lee (UTS Enterprise Services) […]

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“Emory Closed” doesn’t affect TOC operations

Collage photo of five men

“Emory University will be closed because of severe weather conditions.” How does such an announcement affect employees that provide essential services? Essential Services: Regardless of the university’s cancellation decision, certain employees who perform vital duties are expected to report to work. Because the UTS Technical Operations Center (TOC) provides essential services for both Emory Healthcare and […]

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UTS Coordinator team handles the shutdown

Photo collage of three women

The UTS Coordinator Team left Emory on Tuesday, January 28 like most other employees at around 12:30…then the calls started coming in… Lamar Kelly (UTS) received the first call around 12:50 from Sharon Gregory (UTS) at the Service desk. Venise Lee (UTS) rerouted their calls before leaving the office that day to the After Hours […]

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LITS Holiday Party Gets Rave Reviews

Photo of two staff members enjoying a party

[Ed. Note: Don’t miss the video montage from the event at the end of this article!] The first-ever LITS Holiday Party, held on December 16 in the Goizueta Business School, was a roaring success! With almost 300 LITS employees in attendance, party-goers ate, drank and were indeed merry as they danced, sang, and pretend-gambled the […]

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What’s the PM Say?

Photo of Norwegian comedy duo Ylvis

After a mere 290 million views, The Fox (What Does the Fox Say) YouTube video, by the Norwegian group Ylvis, is the latest meme. There are literally hundreds of parodies of the internet sensation, so why not one more? The brainchild of Bill Szabrak (UTS), you will certainly agree that this one…is the best. Don’t miss […]

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Damon Williams, Communcation Specialist, Enterprise Services

Photo of new employee Damon Williams

Damon comes to Enterprise Services after a year of doing contract work for Emory through American Telecommunication Services. He will be doing moves, adds, and changes for voice, data, and wireless. His previous job was active duty Marine Corps where he was a telecommunications systems chief for twelve years. A native of Brooklyn, NY, Damon […]

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Atlanta SNUG Celebrates Second Anniversary

Photo of woman with a prize

On Wednesday, December 4, the Atlanta ServiceNow User Group (SNUG) celebrated its 2-year anniversary with a holiday-themed party at Villa Christina in Atlanta. The event featured a DJ, heavy hors d’oeuvres, a photo booth, various vendor/sponsor tables, and a rousing Wheel of Fortune-style door prize game. Since being founded in 2011, Atlanta SNUG has grown from […]

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