Darla comes to Emory with more than seven years of call center experience working with various teams for EarthLink and Apple. Her technical aptitude and drive for customer satisfaction contributed to her success at EarthLink, winning awards such as the prestigious J.D. Powers Customer Service Award. “Mary Kinney‘s (Enterprise Services) vision for Coordinator Services is […]
Vince comes to Emory to do moves, adds, and changes for voice, data, and wireless. His previous job was as a communications specialist with Venture NetComm in Lawrencville, GA, where he spent six years doing similar work. A UGA grad in Recreation, Vince was born in Covington, GA and went to high school at Newton […]
The latest hire of the Coordinator Team, Amber comes from Nobletek (product lifecycle management software company) where she was a junior systems analyst who performed on-site training and support. She also did tech support for NEA, a company that processes claim information. Amber has a computer information systems degree from Georgia State University, but is […]
Sundiata comes to OIT to support the 1599 Building. Before coming to Emory, he performed the same role at Clayton State University for 12 years. A Technology Management graduate of Clayton State, with a concentration in Networking, Sundiata is originally from Los Angeles, CA but has spent the last 18 years in Georgia. He also […]
I just wanted to take a brief moment to thank Athan Gillette (Call Center) for what he is doing and the attention that he is placing towards the entering of Service Now Incident tickets. His work on INC01777774 illustrates exactly what we are looking to see on any given voice-related INC. Having this information at hand […]
The newest desktop consultant to provide support in the 1762 building, Rick comes to Emory from the same job at the Charlotte Latin School in Charlotte, NC. Prior to that he was a contractor at a PC firm in Charlotte, in support of several small companies. Rick also spent nine years in the US Coast […]
“I will be learning as much as I can!” says Justin. He worked as an Emory contractor pulling low voltage cable for Summit Systems in Buford, GA for the past six years. Before that Justin was your favorite bartender at Famous Pub and Sports Palace. “I make a mean Long Island Iced Tea,” quips Justin. […]