Tag: ITSMO
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ServiceNow Receives its “Calgary” Upgrade This Weekend
On Saturday, January 11, at 5:00 a.m., ServiceNow will be upgraded to the Calgary release (CHG119698). Included with this release are official upgrades from ServiceNow, including bug fixes and enhancements to existing features and functionality. The upgrade is expected to take less than 30 minutes to implement and ServiceNow will be accessible to users during…
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McFarland Becomes a PMP
Nicole McFarland (Integration, ITSMO) recently became a certified Project Management Professional (PMP). Administered by the Project Management Institute (PMI), the PMP credential is the most important industry-recognized certification for project managers. To apply for the eligibility of the PMP certification, candidates must complete an application providing evidence of: A four year degree and 4,500 project…
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LITS Holiday Party Gets Rave Reviews
[Ed. Note: Don’t miss the video montage from the event at the end of this article!] The first-ever LITS Holiday Party, held on December 16 in the Goizueta Business School, was a roaring success! With almost 300 LITS employees in attendance, party-goers ate, drank and were indeed merry as they danced, sang, and pretend-gambled the…
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Atlanta SNUG Celebrates Second Anniversary
On Wednesday, December 4, the Atlanta ServiceNow User Group (SNUG) celebrated its 2-year anniversary with a holiday-themed party at Villa Christina in Atlanta. The event featured a DJ, heavy hors d’oeuvres, a photo booth, various vendor/sponsor tables, and a rousing Wheel of Fortune-style door prize game. Since being founded in 2011, Atlanta SNUG has grown from…
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ServiceNow Announces New Self-Service Page
We are happy to announce the launch of the new ServiceNow Self-Service page. The new page is dramatically more user friendly and provides a seamless transition with other Emory branded websites. Our hope is that users who open tickets via the email listserv system, and end up missing much of the information provided by ServiceNow,…
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Luc Survives Savage Obstacle Course
Luciano Dalla Venezia (Integration) took part in the Savage Race on May 11 and will be taking part in the next one as well on October 5. Located at the Moonlight Stables Equestrian Center in Dallas, GA, the Savage Race is an intense 5-6 mile obstacle run with 25 world class obstacles, including mud, fire,…
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Kawasaki Presents the “Practitioner’s Road”
On June 18, 2013, Mark Kawasaki (Integration-ITSMO) was one of the presenters in a global online conference called Tomorrow’s Future Today (TFT). TFT features 24 speakers, with a goal of creating a 24-hour virtual global conference, with each presentation following the sun, live on YouTube. The speakers were selected by popular vote online. This conference,…