Tag: Network Operations Center
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Network Operations Center keeps the bills paid and the lights on during crisis
The LITS Network Operations Center (NOC) quickly transitioned to a split remote and on-site support model during the COVID-19 crisis thanks to the dedication of its employees and some clever scheduling by its leader. The NOC, located in the North Decatur Building, is considered essential work because the team monitors the network and performs critical…
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Daniel Edwards, Service Desk Analyst II, LITS Service Desk
Daniel Edwards is the newest service desk analyst II to join the LITS team. He started in the Service Desk about eleven months ago as a temp worker and quickly earned his way to a full-time position. Before coming to Emory, Daniel did similar IT service desk support at eTrade. Born in Piscataway, NJ, Daniel…
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U.B. Akpabio, Network Analyst/Technician, Network Operations Center
U.B. Akpabio (pronounced ACK-pah-bee-oh) recently joined the NOC as a network technician. He previously spent 18 years at AT&T as a DSL technician, wireless network operations technician, then outside plant engineer. Born in Cross River State, Nigeria, U.B.’s family moved to Missouri when he was four years old, then to Atlanta when he was 12.…
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Deon Lewis, Network Analyst/Technician, Network Operations Center
Deon Lewis comes to the NOC as a network analyst/technician after spending much of the previous year working as a specialist in the data center at Georgia Tech. He also spent two years as a network engineer at Hewlett Packard Enterprise. Deon was in the Army for six years as a communication cable systems installer…
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Antionette Bowers, Senior Network Analyst, Network Operation Center
Antionette Bowers is a new senior network analyst in Network Operation Center. Prior to coming to Emory, she spent three years as a network consulting engineer at Cisco Systems. She was also a network engineer (5 years) and network surveillance technician (2 years) at Comcast. She was born and raised in Atlanta, GA, which she…
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William Boney III, Technical Operations Manager, Network Operations Center
William Boney III is the new daytime manager of the Network Operations Center (NOC) in NDB. Before coming to Emory, William worked at AT&T, where his last position was a four-year stint as a senior technical manager for Centers Tools & Technology in AT&T’s Operations UVERSE sector. He worked for 17 years at AT&T, spending eight years as…
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Justin Henderson, Engineer I, Network Operations Center
Justin Henderson has been promoted to engineer I in the Network Operation Center. Before that he was in Field Services for three years. Justin worked as an Emory contractor pulling low voltage cable for Summit Systems in Buford, GA for six years. Before that Justin was your favorite bartender at Famous Pub and Sports Palace. “I…