Mark Kawasaki (Integration) is a believer that productivity can be enhanced by making the process dynamic and enriching. To this end, he underwent an experiment in creating a virtual office at Emory this past Fall. In the beginning he found that he was out and about quite a bit anyway and he found that when […]
After years of development, Emory Point is now open and ready for business. Just a short walk down Clifton Road you can dine, shop, and even cure your ails. Designed starting in 2007 and breaking ground in 2011, this mixed-use retail and residential complex could become a regular destination for OIT staff. According to Sandy […]
On Wednesday, January 24 a group of fifteen UTS Managers got together for a presentation from William O’Neal from Learning Services on “The 7 Action Steps to Maintain Enthusiasm.” It was an excellent presentation with great interaction and participation during the event. The seven action steps we learned about were as follows: Action Step # 1 – […]
Emory’s HR Manager Development Program? Check. ITIL v3 Foundation Certification? Check. But have these courses and curricula made a real and lasting difference to our UTS managers? Well, that’s the real question, isn’t it! To try and connect the dots by transforming theoretical knowledge into practical usage, UTS has begun its own Manager Development Program […]
Several of the Rich’s Extra Credit presentations from last year are underway, with a few already wrapping up. Here are a few notable examples: The Integration team completed their work on the Web Analytics effort in November. It enabled integrated authentication with a Google Apps Domain (myapps.emory.edu) to support Google Analytics usage for Emory websites […]
The Messaging Team plans to replace pagers with a smartphone app (Amcom Mobile Connect). The team will now be formally offering this service and has completed an implementation plan to roll out the application over the next year. OIT users of paging and on-call services can enhance their service with this option as well. Amcom […]
Brigitte is the latest member of UTS Client Services and was part of the Library desktop support transition. She originally came to Emory from Dekalb County School System, where she was a certified technical support specialist. She supported the staff of an entire middle school. Before that she worked in sales. Brigitte got a degree […]