As a basis for being Emory’s service management solution, ServiceNow needs to be able to provide complex information in the complex IT environment at Emory, but it still must be usable for everyday employees. As a member of the IT Service Management Office (ITSMO), one of Rose Harris’ ServiceNow goals this year was to improve the […]
Scott Davis takes over the newly reorganized Network Engineering Run Team after spending the past seven years as a communications architect for Emory, during which he focused on research and design and bringing new technology into the network. Scott spent the previous 12 years as a network engineer at Emory. Scott grew up in Birmingham, AL. […]
James Leonard comes to Emory as the director of the newly formed Customer Services area for LITS. He previously served for four years as the director of support for the Nomi Corporation in Norcross, GA, where he led a specialized global support team for a provider of retail traffic analytics solutions. James also was the founder of Cloverture, LLC in […]
LaKysha Mack has been promoted to financial analyst after spending the last year as an accountant. She also worked for six years as a finance and billing specialist. Prior to her arrival at Emory, LaKysha worked in payroll at ADP in Augusta for 18 months. She also handled resale accounts at BellSouth. A native of Louisville, GA, […]
Rosalyn Metz (pronounced ROSE-uh-lin) is the new Director of Library Technology and Digital Strategies, having spent the past three years as operations manager for the digital repository in the Digital Libraries Systems and Services department at Stanford University. Previously, she spent 18 months as a project manager in the IT department at George Washington University. She also worked […]
Wayne Ortman has been hired to direct the network services area for Enterprise, Services, and Infrastructure. Before coming to Emory, Wayne spent over 16 years at AT&T in a wide variety of roles, most recently as the area manager for sales operation support for AT&T Entertainment Group and the associated director for the tools and […]
John Ellis was announced this week as the new Deputy CIO for LITS, removing the interim designation he has held for two years. “I’m delighted, and honored, to accept the role of Deputy CIO and the great opportunity, and responsibility, that comes with the position,” said Ellis. “Everyone has been so encouraging and supportive during […]