Monthly Archives: October 2016

HR honors 2016 Significant Contribution Award winners

One of the highlights of this month’s LITS All Staff Meeting was the announcement of the FY16 Significant Contribution Award winners. This is the second year that LITS HR has presented these awards. The Significant Contribution Awards recognize individual or team/group contributions toward significant, milestone LITS division achievements during the fiscal year, while also exemplifying organizational […]

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ITSMO updates ServiceNow assessment tool

In the effort to constantly improve the ServiceNow user experience, ITSMO is excited to announce that old survey tool, used to measure customer satisfaction, has been replaced with an enhanced survey management tool. Built on an assessment engine which offers performance scorecards, robust comparative reporting, new ServiceNow menu options and more, the tool sends out a survey invitations […]

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Prerana Gupta, Business Analyst, Information Analysts

Prerana Gupta is one of the newest business analysts in the department of Information Analysts. Prior to coming to Emory, she did contract work for Eli Lilly and AIF Insurance as a business analyst. Although her background is in electronics engineering, she has also received an MBA with a major in Finance. Although she has called Atlanta home for […]

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Dennis House, Security Officer, Sr, Library Security

Dennis House is the new lead officer in Library Security. In this role, Dennis runs the second floor as lead officer and trains new and current officers. Prior this role, Dennis has been a senior library security officer since 2005. Before coming to Emory, Dennis worked at the Raleigh–Durham International Airport Authority as a senior customer […]

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