Month: April 2013
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Updates from the Networking Team
The network conversion of St. Joseph’s Hospital (SJH) employees is fast approaching with OIT and Emory Healthcare’s “big-bang” planned to begin April 26th. The network gear is installed and waiting, the wireless infrastructure is in the process of being converted, and the quiet before the storm is upon us. It will be a busy time…
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Rick Costales, IT Desktop Consultant II, Enterprise Services
The newest desktop consultant to provide support in the 1762 building, Rick comes to Emory from the same job at the Charlotte Latin School in Charlotte, NC. Prior to that he was a contractor at a PC firm in Charlotte, in support of several small companies. Rick also spent nine years in the US Coast…
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Justin S. Henderson, Jr., Communications Specialist II, Enterprise Services
“I will be learning as much as I can!” says Justin. He worked as an Emory contractor pulling low voltage cable for Summit Systems in Buford, GA for the past six years. Before that Justin was your favorite bartender at Famous Pub and Sports Palace. “I make a mean Long Island Iced Tea,” quips Justin.…
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Kuwuan McMillan, IT Desktop Consultant II, Enterprise Services
Kuwuan (pronounced ku-WAN) arrives at Emory from the DeKalb County Police Department, where he spent six years doing desktop support. Before that he did desktop support at UPS in their Glenlake facility for five years. A Computer Information Systems graduate of Georgia Southern, Kuwuan is originally from Sommerset, NJ, but a stint in the Army…
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Emotional Intelligence
“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.” – Daniel Goleman Growing up the early 70’s, my…
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Coursera at Emory Reaches Thousands of Students
It’s hard to believe, given the intensity of Coursera and 2U-related activity over the past six months, that the term “MOOC” — massive open online course — has only been in the popular vernacular for less than a year. Questions abound about the process, the viability and the future of these free courses taught simultaneously…
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Laura Collins, Communication Specialist I, Call Center
Laura has a special talent for dealing with customer anxiety that she honed in her previous role as a stay-at-home mom over the past four years. Before becoming a mom she cared for special needs patients at Beverly Farms Foundation medical facility in St. Louis, MO. She is originally from Alton, IL and has lived…