Category: Projects and Processes
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BeyondTrust-ServiceNow enhancement now live
As part of the effort to continually enhance the functionality and improve the value of ServiceNow and BeyondTrust to Emory, the IT Service Management Office (ITSMO) recently implemented the BeyondTrust-ServiceNow Integration. This integration will allow service desks and desktop support teams to improve service levels, centralize support processes, and strengthen compliance. BeyondTrust is a remote…
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Box to OneDrive Migration team launches crucial site for capturing workflows
One of the biggest challenges in the Box to OneDrive Migration effort is capturing workflows, which are the unique ways departments and individuals have incorporated Box into their business operations. Committed to protecting these workflows, the Box to OneDrive Migration Team created a survey to gather these workflows throughout the enterprise. Announced in a communication…
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Security training, Box removal updates and a crucial captioning conversation
Over 170 Emory employees tuned in for the November IT Briefing this week and were treated to important updates about mandatory cybersecurity training, Box to OneDrive migration updates, and possible solutions regarding the growing concerns about video captioning. Derek Spransy led things off with a cybersecurity training update. With much of LITS having taken the…
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ECS receives high marks for AWS training; now available on demand
Emory Cloud Services (ECS) recently finished their first series of internally-run 200-level AWS training and the feedback was tremendous. The virtual classes, which were offered for free to Emory staff, covered a wide range of intermediate topics in the area of cloud services. In a survey conducted after the classes, ECS training earned a Net…
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The deadline for LITS to complete the required cybersecurity training is November 2
On October 22, you should have received an email from HRCOMMS entitled “LITS selected to test required cybersecurity training.” The IT Security Team would like for you to take this training AND provide post-class feedback by November 2. This feedback is vital for fixing any issues in the training before the rest of Emory begins…
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The Hatchery: Innovation for Student Success
In February 2020, we were pleased to open the doors of The Hatchery, a 15,000-square-foot center located in Emory Point, for student innovation, creativity, collaboration, and problem solving. Created in response to the One Emory strategic framework’s call to “create a connected, impact-oriented intellectual community in order to make Emory an academic community of choice,”…
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LITS selected to test required cybersecurity training
LITS Security has created a security awareness training module that will soon be required for all University staff and new employees. The course was created to ensure that all Emory University employees receive a baseline set of security training. We are asking that LITS employees take the training first as part of our testing plan and provide…