Category: Projects and Processes
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2014 Performance Evaluation Timeline and Instructions
As we continue our rollout of the new performance management tool, process, and training, I wanted to once again share some key dates and deadlines regarding the FY2014 performance review cycle for the LITS division, along with several important tips or reminders. 2014 LITS Performance Evaluation Timeline: Manager to “create” performance evaluation in PeopleSoft HR – system is now open for…
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Learning Commons surveys yield positive results
Each semester, Woodruff Library Learning Commons and the Computing Center at Cox Hall—the two facilities that provide technological resources, collaborative spaces, and support services for Emory’s student community—conduct customer satisfaction surveys. The students are invited to tell us what they think and rate their satisfaction with our spaces, with the technology, and with the quality…
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You Have Been Heard!
The MarComm office has reviewed the recent Online News survey and the results have been very helpful in helping us plot our communication direction over the next year. We sent the survey to all 569 LITS employees and received 152 responses, which is impressive given that the survey required a reasonable amount of thought and…
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TOC presents Monitoring Project at IT Briefing
The Monitoring Project, a major, two-year LITS effort to provide improved real-time application monitoring for Emory’s various applications and services, wrapped up in December of 2013. This past month, the Monitoring team reached a significant milestone by giving its first report on a full quarter of use at the IT Briefing. Steve Lee (UTS Enterprise Services)…
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Spring survey about the Online News
This month marks the one year anniversary of Marcomm’s transition of the Online News from a static monthly online periodical to a weekly WordPress blog. It was a major change in the way we deliver our internal staff content. As such, and because our new colleagues in the Library never got to weigh in on…
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Compass Tools Upgrade
It’s hard to believe it’s been four-and-a-half years since PeopleSoft Financials (Compass) went live. During this time, no upgrades have been performed other than swapping out physical servers for VMs. We are still on the same Oracle 10g database and have the same PeopleTools release as when we went live. We are way overdue for…
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Communication Tools…it’s about people
In technology, we often think of communication as a protocol or a platform. It’s email, or SMS, or instant messaging. We concentrate a lot on metrics, like who is sending what messages to whom, how many messages have been sent, and whether or not they where sent successfully. We often think of communication in just…