ORA Quality Improvement Spotlight: The Dragon Team Continues to Push Improvements for ORA

The Dragon Team has been busy developing, managing and implementing quality improvement initiatives.  The ORA Dragon Team consists of Inger Garnett, Director of Strategic Operations, as well as Sharon Jones and Julie Flores (Strategic Operations Associates).  This team has been diligently working to identify gaps while assisting with improvements that have lasting impact and can be measured with meaningful metrics (Mission Metrics).  The Dragon Team has worked on over 30 projects since August 2019.  They have completed 10 projects and have 11 ongoing process initiatives that are considered “High Priority” (see below).   Some exciting initiatives that are on the horizon include:

  • Mission Metrics
  • ORA Strategic Plan
  • Award Closeout Improvements

The Dragon Team welcomes your suggestions for process improvement projects in research administration. If you have an idea, please fill out the form located here: https://form.jotform.com/201185854932156

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