Towards the end of the movie The Dark Knight, Commissioner Gordon and Batman reflect on their final encounter with Harvey Dent. Gordon shares his concerns that if Gotham ever discovered that Dent had changed from being a good guy to a villain, it would undo the good that Dent had accomplished for the citizens of […]
Psychology Today defines “managing up” as the high art of handling bosses, parents, and other authority figures. Some believe managing up is the art of getting what you want from your boss. Others contend that managing up is simply doing your job and getting good results. Yet another description includes minimizing “interference” or micromanagement. All […]
We hear the word “diversity” nearly every day, but what are we really talking about? Race, gender, age, nationality, or maybe all of these? Or is the real question: how can we all work effectively within a diverse environment? Diversity is around us, on every side and in every conceivable combination. We must respect that […]
Sometimes when managers think of how to best motivate our staff, we solely focus on money or pure (tangible) opportunity and not the fruits of development. Herein lies the manager dilemma, get what you want or what you need? Are these statements not the same you ask? Well, in a word, no. The needs of […]
I love the Fall, especially October. There is always something special about starting a new semester, feeling the chill in the air, seeing the leaves change, watching football and soccer games, and experiencing the thrill of learning while not yet being behind in anything. But Spring is my second favorite time of year. In the […]
“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.” – Daniel Goleman Growing up the early 70’s, my […]
How many times have you heard an inspiring message, only to forget about it later? The best information in the world is meaningless if your story doesn’t stick with your audience. On Thursday, January 30, during an engaging one-day Visual Story Workshop based on Nancy Duarte’s award-winning book, “Slide:ology,” Michael Duarte taught UTS Managers some […]