Monthly Archives: April 2013

How Social Media Can Make History

Clay Shirky book cover

In the latest in my series of Wade’s Favorite Ted Talks, Clay Shirky, a writer, professor, and consultant, delivered the following embedded presentation to the US State Department regarding the transformed media landscape. According to Shirky, whose consulting firm develops decentralized technologies such as wireless networks and peer-to-peer, what matters in today’s communication “is not […]

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Toastmasters Unplugged For Spring

Photo of a microphone

Toastmasters Unplugged, our OIT-sponsored public speaking group, is kicking off its Spring session and we encourage anyone who is interested in dramatically improving their public speaking skills to come to our next meeting on Tuesday, May 14. At this meeting, we will be finalizing a few long-range details such as our regularly scheduled meeting date […]

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Auto-Routing Blackboard Tickets to Tier-1

Photo of Athan Gilette

One of the benefits of having a talented University Service Desk is that administrative tasks that have been handled at Tier-2 in the past can now be resolved at Tier-1 (the front door) through proper training and a focus on knowledge-centered support (KCS). Previously, the Blackboard (Bb) team has always maintained a listserv where users […]

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Shomari Hammond, Access Administrator, Integration

Photo of new employee Shomari

Shomari is the newest member of the Identity Management team. Before coming to Emory he worked at Children’s Healthcare of Atlanta as their Operations Coordinator and at Emory Healthcare as an Administrative Assistant. A graduate of Georgia Perimeter College with a degree in Business Administration, Shomari is an Atlanta native and proud graduate of Redan […]

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Amber Jefferson, IT Coordinator, Enterprise Services

Photo of new employee Amber Jefferson

The latest hire of the Coordinator Team, Amber comes from Nobletek (product lifecycle management software company) where she was a junior systems analyst who performed on-site training and support. She also did tech support for NEA, a company that processes claim information. Amber has a computer information systems degree from Georgia State University, but is […]

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Hulme Wins For Knowledge of Local Business History

Photo of Norman Hulme

Norman Hulme (Integration) recently won the coveted Avondale Estates Georgia Cities Week Trivia Quiz with his knowledge of historical details regarding the Beer Growler, Skip’s Hot Dogs, Mann Mechanical, Arborguard, and Good Karma. As a reward, Norman received a nice gift card and a front page headline in the weekly In and Around Avondale Estates […]

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Staff Motivation: The Journey Towards Employee Fulfillment

Photo of M&Ms

Sometimes when managers think of how to best motivate our staff, we solely focus on money or pure (tangible) opportunity and not the fruits of development. Herein lies the manager dilemma, get what you want or what you need? Are these statements not the same you ask?  Well, in a word, no.  The needs of […]

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