Cierra joined the Call Center team part time in January after completing training that began in June of 2012. Before coming to Emory, Cierra worked as a contractor with Goodwill doing work for Emory. She has also worked at a daycare at Skyline Christian Academy in Ellenwood, GA., where she was a teacher’s assistant and […]
Laura has a special talent for dealing with customer anxiety that she honed in her previous role as a stay-at-home mom over the past four years. Before becoming a mom she cared for special needs patients at Beverly Farms Foundation medical facility in St. Louis, MO. She is originally from Alton, IL and has lived […]
Janine brings a free spirit to the Call Center. She used to work as a buyer of precious stones and metals at Goldmax and also was a specialist at Macy’s. Before coming to Atlanta, she was a Program Coordinator for a school in Detroit, MI. Born and raised in Detroit, she began her college career […]
Tomekia brings a love of helping people to her new role at Emory. She did Accounts Receivable for Fulton County for two years prior to coming to the Call Center. She also was a supply specialist for the National Guard. Born and raised in Atlanta, Tomekia attended Lithonia High School and is currently studying Nursing […]
Tabitha Pirtle (Call Center) has traveled the world. Having grown up in a military family where she was raised in West Germany and Japan, she has managed to see her fair share of foreign lands. So when her cousin Micah told her that she simply MUST attend his wedding in Shanghai, China, it became a […]
On February 1, the UTS Call Center celebrated Go Red for Women Day, where everyone was asked to wear red in support of women’s heart health. The Call Center put up an informative display and used it to distribute hand outs and heart-healthy snacks. Every February, the American Heart Association (AHA) acknowledges women and their lifelong role […]
Several of the Rich’s Extra Credit presentations from last year are underway, with a few already wrapping up. Here are a few notable examples: The Integration team completed their work on the Web Analytics effort in November. It enabled integrated authentication with a Google Apps Domain (myapps.emory.edu) to support Google Analytics usage for Emory websites […]