The newest Supervisor in the Call Center, Victoria brings a wealth of experience in this role. Previously, she spent two years at the State Roadway and Tollway Authority as the Bilingual Supervisor for their call center. Victoria was also the Bilingual Supervisor for the Georgia Department of Human Services, Division of Family and Children Services (DFACS). Victoria graduated […]
As always, the Call Center is there to rise to the occasion. Since we are considered essential staff we had to show up and do what we do best! Take calls. The best thing was the spirit in which our staff handled the adverse situations. We were high on chocolates and laughter. Most of the […]
After completing the Call Center Training Program, Terri has been added as the newest member of the Call Center team. Before coming to Emory, Terri worked at Bath and Bodyworks and Macy’s as a sales associate. She’s currently attending Clayton State University where she is studying Nursing. Born and raised in Atlanta, she attended Benjamin E. […]
[Ed. Note: Don’t miss the video montage from the event at the end of this article!] The first-ever LITS Holiday Party, held on December 16 in the Goizueta Business School, was a roaring success! With almost 300 LITS employees in attendance, party-goers ate, drank and were indeed merry as they danced, sang, and pretend-gambled the […]
On October 1, 2013, Emory University Healthcare adopted a new Unified Emergency Code for all standardized codes. The new codes represent uniformity among emergency code systems utilized. Adopting code uniformity enables the numerous Emory staff and physicians who work across multiple facilities to respond appropriately to specific emergencies, enhancing our safety practices as well as […]
Who knew Brett could juggle? Delivering a message of “paying the technology debt,” Brett Coryell (UTS) and his Director Team presented and discussed a wide variety of topics at the UTS Annual Kickoff, held this week in the WHSCAB Auditorium. Employing a town hall-style format, all eight of UTS’ leaders gave small presentations and answered […]
Each year the Call Center does Game Day Rewind. Since call volume does not allow more than three to four individuals to attend the UTS Game Day, the staff at the Call Center has to get creative to bring the year end celebration close to home. Our event mirrors that of the UTS Game Day […]